Our Newsletter


Policies

The website www.flowerbulbsgarden.com is a concept made by Bloemimex B.V. in the Netherlands. Bloemimex (next Flowerbulbsgarden) is committed to respecting your privacy and recognizing your need for appropriate protection and management of personally identifiable information you share with us (the phrases "personally identifiable information" or "personal information" mean any information by which you can be identified, such as your name, address, telephone number, etc.). This privacy policy is intended to inform you of what personally identifiable information or personal information we may collect from you when you visit our website. Read on to learn how we use your personal information and the choices you have regarding our use of, and your ability to review and correct, the information. This policy applies only to users accessing our Websites from within the United States. As a part of our commitment to your privacy, Flowerbulbsgarden follows the guidelines and practices provided in the Direct Marketing Association's "Privacy Promise to American Consumers." Flowerbulbsgarden agrees to (1) provide customers with notice of their ability to opt out of information rental, sale or exchange with other marketers; (2) honor customers' requests not to share their information with other marketers; and (3) honor customers' requests not to receive mail, telephone or other solicitations from Flowerbulbsgarden.

Collecting Information About You

In general, you can visit Flowerbulbsgarden website without telling us who you are or revealing any personal information about yourself. Our web servers track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.

There may be times (such as when you place an order, sign up to receive catalogs or email newsletters, or participate in contests, sweepstakes or promotions, etc.) when we ask you to provide certain information about yourself, such as your name, shipping and billing addresses, telephone number, email address, credit card information, etc. We also maintain a record of your online purchases from our Website. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to make purchases, participate in special offers, or access certain content on our Website.

Using Information About You

Flowerbulbsgarden will use the personally identifiable information you provide for internal purposes only, such as confirming and tracking your order or registration, analyzing trends and statistics, informing you of our products, services and special offers, and providing you with information from and about Flowerbulbsgarden. We will not pass any information about you to any other person or company which is not related to the fulfillment of your order.

To serve you better, we may combine information you give us online, over the phone or through the mail. We may also combine that information with publicly available information and information we receive from our Marketing Partners and others. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and special offers that may be of interest to you, and for other promotional purposes.

We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services, including your personally identifiable information when necessary.

Although unlikely, in certain instances we may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to Flowerbulbsgarden or to others. We may also disclose your personally identifiable information when the law requires it.

Editing, Updating, Correcting and Deleting Information About You

At Flowerbulbsgarden, we want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, please let us know by sending us an email to sales@flowerbulbsgarden.com. Please be sure to include your email address, full name, mailing address and specifically what information you do not want to receive. If you would like to update or correct your email address, street address or other personal information with us (if you have problems doing this online yourself) please contact us in the same manner described above along with the current information on our records and the information that you would like our records updated to.

Also note, if you delete certain information you may not be able to continue to purchase products or access other portions of our website without entering additional information.

Cookies

Flowerbulbsgarden website use "cookies." A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Generally, we use cookies to remind us of who you are, tailor our products and services to suit your personal interests, estimate our audience size, assist our online merchants in tracking visits, to process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns. You can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. However, by not accepting cookies, this may impede your ability to shop on our site.

Security

We use sophisticated encryption and authentication tools to protect the security of your personal information that you share with us. Unfortunately, however, much like offline transactions, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take every precaution to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk. Rest assured, once we receive your transmission, we will do our best to protect its security on our systems. Online payments need to be done through Paypal. Paypal is using a safe encrypted ssl line. For more information about Paypal payments please visit the website www.paypal.com.

We urge you to keep the password you use with Flowerbulbsgarden in a safe place and not to divulge it to anyone. Also remember to close your browser window when you have finished your visit to our Websites. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or hotel.

Links to Third Party Sites

Our Websites may contain links to Websites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from the Flowerbulbsgarden privacy policy. You access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on those sites.

Protecting Children

Flowerbulbsgarden take special care to protect the safety and privacy of children. Our web sites are general audience sites. It is our policy, in compliance with the requirements of the Children's Online Privacy Protection Act (COPPA), not to collect information online about or from children age 13 and under. We also do not send email or regular US Mail correspondence to anyone under the age of 13 without their parent's consent.

Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online and should then do so only under supervision of their parents or guardians. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.

Policy Changes

From time to time, it may become necessary for us to change our privacy policy in whole or in part. If we do so, the new policy will be posted on our Website. Those changes will go into effect on the date posted in the notice. The new policy will apply to all current and past users of our Website and will replace any prior policies that may be inconsistent. This policy was posted in July 2009.

Irregularities within the website

Flowerbulbsgarden uses pictures provided by his suppliers. If you see any product which you think is incorrect, or if you think one of the pictures we use is not autorised then please send us a mail with that information and we will make changes accordingly.

Shipping and returns

For our shipping and return policies please have a look at our shipping and return page.

Your Feedback

We will appreciate any feedback you give us regarding our policies and practice, please do so by emailing us at sales@flowerbulbsgarden.com.